Terms and Conditions

Eighth Hour: Terms of Use

Welcome to Eighth Hour. This document is an electronic record under theInformation Technology Act, 2000 and is published in accordance withRule 3 of the Information Technology (Intermediaries Guidelines)Rules, 2011. These rules require the publication of the Terms of Use,Privacy Policy, and other policies for accessing or using the EighthHour marketplace platform – http://www.eighth-hour.com("Platform").

ThePlatform is owned and operated by Eighth Hour Inc, with itsregistered office at 10710, Fountainbleu Cir, Austin, Texas 78750

Byusing the Platform and its services, you agree to be bound by theseTerms of Use and the policies referenced herein. These termsconstitute a binding agreement between you ("User") andEighth Hour Inc ("Eighth Hour", "We", "Us","Our").

1.User Account, Password, and Security

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• If you provide inaccurate or incomplete information, we may suspend or terminate your access.
• We may suspend your account in case of suspected misuse or security breach.
• Your mobile number is your primary identifier. Keep it and your email address updated.
• If you share your account or allow others access, you are responsible for all resulting activity.
• Inactive accounts (no login for 2 years) may be deleted, including associated data.

2.Services Offered

• Eighth Hour offers Internet-based services including the sale of original merchandise such as clothing and accessories.
• Purchases are governed by additional policies (for example, cancellation, return, exchange) available on the FAQ page.
• Returned products must be unused with original tags. Used or damaged items will be rejected and re-shipped without refund.
• Product descriptions may not be accurate or complete, and Eighth Hour is not liable for discrepancies.

3.Platform for Transactions and Communication

• Eighth Hour is a facilitator and not a party to transactions between buyers and sellers.
• We do not guarantee product quality, delivery, or seller performance.
• Pricing errors may occur; sellers may cancel affected orders.
• You release Eighth Hour from liability arising from user actions or content.

4.User Conduct and Rules

You agree not to:

• Post or share unlawful, harmful, or misleading content.
• Violate intellectual property or privacy rights.
• Use the Platform for spamming, phishing, or fraudulent activities. Interfere with other users’ experience or access restricted areas.
• Use automated tools to scrape or copy content.
• Impersonate others or misrepresent your identity. Violate any applicable laws or regulations.

Fraudulent behavior includes:

• Non-response to verification requests
• Use of invalid contact details
• Excessive returns or misuse of vouchers
• Placing bulk or resale orders

EighthHour may cancel orders deemed fraudulent or bulk.Business-to-business transactions are not supported.

5.Content Posted on the Platform

You may use product information for personal, non-commercial purposesonly. Do not:

• Modify or redistribute content
• Remove proprietary notices
• Misrepresent product attributes

Return/cancellationof items under promotional offers may void cashback eligibility.

6.Disclaimer of Warranties and Liability

Allservices and products are provided "as is" withoutwarranties. We do not guarantee:

• Platform availability
• Accuracy or completeness of content

Statelaws may affect product delivery. If delivery is not possible,refunds or credits will be issued.

7. Selling on the Platform

Sellers must:

• Be legally authorized to sell listed items
• Ensure listings are accurate and not misleading
• Maintain stock availability
• Avoid duplicate listings across categories

Alterationservices may be offered for garments, with applicable convenience charges.

8.Payment Terms

Eighth Hour is not liable for:

• Authorization failures
• Payment limits
• Transaction declines

Paymentsmust be made in Indian Rupees. We may request ID verification forhigh-value transactions.

Refunds:

• Are issued in INR via approved banking channels
• May require alternate bank details if your bank is unsupported
• Are subject to verification and policy compliance

Wereserve the right to limit transactions and refuse service for policyviolations or suspicious activity.

9.Compliance with Laws

Purchasesabove ₹2,00,000 require PAN card submission. Orders may be canceledfor discrepancies.

Buyersand sellers must comply with all applicable laws, including:

• Information Technology Act, 2000
• Foreign Exchange Management Act, 1999
• Tax and customs regulations

These terms and conditions apply to your use of this website, including thepurchase of goods or services. By using this website, you agree to bebound by these terms. If you do not accept them, please refrain fromusing the site. These terms must be read alongside any otherapplicable terms governing your use of this website.

Terminology

Inthese terms, "we", "us", and "our"refer to Eighth Hour, the owner and operator of this website.

Amendments

We reserve the right to amend these terms at any time. Changes take effect immediately upon being posted. Continued use of the website constitutes your acceptance of the updated terms.

Ordering Procedure (UK/EU Orders)

• You may offer to purchase goods or services listed on this website at the stated price.
• Your order must include your name, email address, and any other required information.
• We will accept or reject your offer within seven days. If no response is given, your offer is deemed rejected.
• Orders cannot be canceled once submitted, even if pending acceptance.
• We are not obligated to provide reasons for rejecting an offer.
• Product availability is not guaranteed.
• Title passes upon full payment and risk transfers upon dispatch.
• Prices include applicable UK taxes. You are responsible for any additional duties or delivery charges.

Cancellation Due to Error

Despite our best efforts, errors may occur in pricing, product details, or availability. We reserve the right to cancel any transaction, even after confirmation and payment, up to the point of delivery. If canceled, a full refund will be issued.

Disclaimer

This disclaimer does not seek to exclude liability where such exclusion is prohibited by law.We are not liable for any loss or damage (including negligence)arising from your use of this website or linked sites.

Except for personal injury or as otherwise required by law, we are notliable for indirect, special, or consequential damages related to products, services, or failure to meet obligations.

Specific Warnings

• Ensure your access to this website complies with local laws.
• Protect your system from viruses or malicious code; we are not responsible for any resulting damage.
• We do not guarantee that products or services will meet your expectations.
• Product details are based on UK law and may not comply with laws outside the UK. You are responsible for verifying compliance in your jurisdiction.
• We are not liable for unauthorized access to your data or transmissions.

Copyright

All content on this website, including text, graphics, logos, and software, is owned or licensed by us. You may not reproduce,distribute, publish, or commercialize any content without our written permission, except as permitted by law.

Trademarks

This website contains registered trademarks owned by us and our partners.You may not use our trademarks or the name "Eighth Hour" inany way that misleads, confuses, or disparages us or our services.

Restricted Use

Unless otherwise agreed in writing, access to this website is for personal use only. You may print content for personal use unless prohibited.You may not resell or redistribute website content without permission.

Linked Websites

Links to external websites are provided for convenience. We are not responsible for their content or privacy practices. Inclusion of a link does not imply endorsement.

Privacy Policy

Wecomply with our Privacy Policy, available at EighthHour/privacy-policy.

Security of Information

While we take reasonable steps to protect your data, internet transmissions are not fully secure. Information sent to us is at your own risk.

Termination of Access

We may terminate access to this website at any time without notice. Our disclaimers remain in effect after termination. Governing Law These terms are governed by the laws of England. You agree to submit to the exclusive jurisdiction of the courts of London.

1.Introduction

Welcome to the Eighth Hour family of websites and applications. These Terms of Use govern your access to and use of all Eighth Hour Sites. By using any Eighth Hour Site, you confirm that you are of legal age to agree to these Terms of Use,or that you have obtained parental or guardian consent to do so. If you do not agree to these Terms, your access is unauthorized.

2.Defined Terms

• “Eighth Hour” refers to Eighth Hour Inc., its affiliates, directors, officers, employees, and agents.
• “Eighth Hour Entities” includes Eighth Hour and its suppliers, vendors, contractors, and licensors.
• “Eighth Hour Sites” includes http://www.eighth-hour.com, the Eighth Hour Apps, and all related services, content, and functionality.
• “Eighth Hour Apps” refers to the official mobile apps available on iOS and Android.
• “You” or “Your” refers to any user of the Eighth Hour Sites.
• “Content” includes product information, reviews, comments, feedback, images, and other materials.
• “Generative AI” refers to AI models capable of generating new content. “Chatbot” refers to AI-powered conversational features.
• “Materials” refers to content made available by Eighth Hour Entities.

3.Updates to Terms

We may update these Terms at any time. Changes will be posted on the Eighth Hour Sites and apply going forward. Continued use of the Sites constitutes acceptance of the updated Terms.

4.Your Use of the Sites

You are responsible for the accuracy of the information you provide and for maintaining the security of your account. Eighth Hour is not liable for unauthorized account use. We may restrict or terminate your account at our discretion.

5.Materials and Merchandise

Westrive to provide accurate product listings and descriptions butcannot guarantee completeness or accuracy. Product availability and pricing may change without notice. Colors and specifications may vary due to display settings.

6.Orders and Billing

By placing an order, you confirm your right to use the payment method provided. We may request additional verification and reserve the right to cancel orders due to errors or fraud concerns. If canceled,refunds will be issued promptly.

7.Shipping and Delivery

Products are shipped to the address you provide, subject to shipping restrictions. Risk of loss transfers upon delivery to the carrier.Delivery outside the U.S. is limited.

8.Export Policy

You agree to comply with all applicable U.S. export laws. Products may not be transferred to restricted territories or individuals.

9.Intellectual Property

All content and materials on the Eighth Hour Sites are owned or licensed by Eighth Hour and protected by law. You may use materials for personal, non-commercial purposes only. No rights are transferred toyou through use of the Sites.

10.Copyright Claims

Ifyou believe your copyrighted work has been infringed, contact ourlegal department at: contact@eighth-hour.com

11.Privacy

Your personal information is handled in accordance with our Privacy Policy. By using the Sites, you consent to this use.

12.Generative AI and Chatbots

Generative AI features may produce inaccurate or misleading content. Do not relyon AI-generated output for legal, health, or safety decisions. Do not input sensitive or confidential information. All output is owned by Eighth Hour.

13.Disclaimer of Warranties

The Sites and all content are provided “as is” and “as available.”Eighth Hour disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. Use of the Sites is at your own risk.

14.Limitation of Liability

To the fullest extent permitted by law, Eighth Hour is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid in the six months preceding the claim.

15.Indemnification

You agree to indemnify and hold Eighth Hour harmless from any claims arising from your misuse of the Sites or violation of these Terms.

16.Dispute Resolution and Arbitration

All disputes will be resolved through binding arbitration, except those eligible for small claims court. You waive the right to class actions and jury trials. Arbitration must be initiated via written demand with original personal signatures.