Terms and Conditions

Eighth Hour: Terms of Use

Welcome to Eighth Hour. This document is an electronic record under theInformation Technology Act, 2000 and is published in accordance withRule 3 of the Information Technology (Intermediaries Guidelines)Rules, 2011. These rules require the publication of the Terms of Use,Privacy Policy, and other policies for accessing or using the EighthHour marketplace platform – http://www.eighth-hour.com("Platform").

ThePlatform is owned and operated by Eighth Hour Inc, with itsregistered office at 10710, Fountainbleu Cir, Austin, Texas 78750

Byusing the Platform and its services, you agree to be bound by theseTerms of Use and the policies referenced herein. These termsconstitute a binding agreement between you ("User") andEighth Hour Inc ("Eighth Hour", "We", "Us","Our").

1.User Account, Password, and Security

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• If you provide inaccurate or incomplete information, we may suspend or terminate your access.
• We may suspend your account in case of suspected misuse or security breach.
• Your mobile number is your primary identifier. Keep it and your email address updated.
• If you share your account or allow others access, you are responsible for all resulting activity.
• Inactive accounts (no login for 2 years) may be deleted, including associated data.

2.Services Offered

• Eighth Hour offers Internet-based services including the sale of original merchandise such as clothing and accessories.
• Purchases are governed by additional policies (for example, cancellation, return, exchange) available on the FAQ page.
• Returned products must be unused with original tags. Used or damaged items will be rejected and re-shipped without refund.
• Product descriptions may not be accurate or complete, and Eighth Hour is not liable for discrepancies.

3.Platform for Transactions and Communication

• Eighth Hour is a facilitator and not a party to transactions between buyers and sellers.
• We do not guarantee product quality, delivery, or seller performance.
• Pricing errors may occur; sellers may cancel affected orders.
• You release Eighth Hour from liability arising from user actions or content.

4.User Conduct and Rules

You agree not to:

• Post or share unlawful, harmful, or misleading content.
• Violate intellectual property or privacy rights.
• Use the Platform for spamming, phishing, or fraudulent activities. Interfere with other users’ experience or access restricted areas.
• Use automated tools to scrape or copy content.
• Impersonate others or misrepresent your identity. Violate any applicable laws or regulations.

Fraudulent behavior includes:

• Non-response to verification requests
• Use of invalid contact details
• Excessive returns or misuse of vouchers
• Placing bulk or resale orders

EighthHour may cancel orders deemed fraudulent or bulk.Business-to-business transactions are not supported.

5.Content Posted on the Platform

You may use product information for personal, non-commercial purposesonly. Do not:

• Modify or redistribute content
• Remove proprietary notices
• Misrepresent product attributes

Return/cancellationof items under promotional offers may void cashback eligibility.

6.Disclaimer of Warranties and Liability

Allservices and products are provided "as is" withoutwarranties. We do not guarantee:

• Platform availability
• Accuracy or completeness of content

Statelaws may affect product delivery. If delivery is not possible,refunds or credits will be issued.

7. Selling on the Platform

Sellers must:

• Be legally authorized to sell listed items
• Ensure listings are accurate and not misleading
• Maintain stock availability
• Avoid duplicate listings across categories

Alterationservices may be offered for garments, with applicable convenience charges.

8.Payment Terms

Eighth Hour is not liable for:

• Authorization failures
• Payment limits
• Transaction declines

Paymentsmust be made in Indian Rupees. We may request ID verification forhigh-value transactions.

Refunds:

• Are issued in INR via approved banking channels
• May require alternate bank details if your bank is unsupported
• Are subject to verification and policy compliance

Wereserve the right to limit transactions and refuse service for policyviolations or suspicious activity.

9.Compliance with Laws

Purchasesabove ₹2,00,000 require PAN card submission. Orders may be canceledfor discrepancies.

Buyersand sellers must comply with all applicable laws, including:

• Information Technology Act, 2000
• Foreign Exchange Management Act, 1999
• Tax and customs regulations

Eighth Hour - Terms and Conditions of Sale - Wholesale / Retail (Firm Sale)

Effective date: 01-August-2026 | Version: 1.0

These Terms and Conditions (“Terms”) govern the sale of Products by Eighth Hour to trade customers purchasing for resale. Please read them carefully. By placing an order, you confirm that you accept and are bound by these Terms.

1. Definitions and interpretation

1.1 In these Terms:

• “Seller”, “we”, “us”, “our” means EIGHTH HOUR PTE. LTD., a company incorporated in Singapore (UEN - 202610009G) whose registered office is at 1 NORTH BRIDGE ROAD, #02-17, HIGH STREET CENTRE, SINGAPORE 179094, trading as “Eighth Hour”.
• “Buyer”, “you”, “your” means the trade customer (wholesaler or retailer) who purchases Products for the purpose of resale.
• “Products” means the garments and other goods manufactured and/or supplied by the Seller under the “Eighth Hour” brand, including dresses, tops, skirts, trousers, vests and co-ord sets.
• “Order” means an order for Products submitted by the Buyer.
• “Contract” means the contract between the Seller and the Buyer for the sale and purchase of Products, incorporating these Terms.
• “Pre-order” means an Order placed in advance of a season for Products not yet in stock.
• “In-season Order” means an Order for Products the Seller holds in stock at the time of ordering.
• “Mainland UK” means Great Britain excluding the Scottish Highlands and Islands, the Isle of Man, the Channel Islands, the Isles of Scilly and Northern Ireland.
• “Working Day” means any day other than a Saturday, Sunday or public holiday in England.

1.2 These Terms apply to the Contract to the exclusion of any other terms the Buyer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

1.3 A reference to writing or written includes email.

2. Basis of contract

2.1 An Order constitutes an offer by the Buyer to purchase Products in accordance with these Terms.

2.2 The Order is accepted, and the Contract formed, only when the Seller issues a written order confirmation, or (in the case of in-season stock) when the Seller confirms and processes the Order following receipt of payment. Placing an Order confirms the Buyer’s acceptance of these Terms.

2.3 Any samples, drawings, descriptive matter, lookbooks or advertising are produced for illustration only and form no part of the Contract. Colours and finishes of handwoven and natural-fibre Products may vary slightly between production runs; such variation is inherent to the materials and does not constitute a defect.

3. Orders

3.1 To place an Order, email the Seller with the SKUs and quantities required, or use the Seller’s order form. Contact details are set out in clause 18.

3.2 The Buyer is responsible for ensuring the accuracy of its Order.

4. Minimum orders

4.1 The following minimum order values apply:

• First order: £2,000
• Reorders: £500, plus £12 carriage per delivery
• Carriage paid: on Orders of £1,000 or more, carriage is free

4.2 The carriage terms in clause 4.1 apply to Mainland UK only. Orders to the Scottish Highlands and Islands, other UK islands, and international destinations are quoted individually at the time the Order is placed.

5. Prices

5.1 Prices are those set out in the Seller’s current wholesale price list at the date of order confirmation. List prices are subject to change.

5.2 The Seller is not VAT registered. Any local taxes, duties, customs fees and import charges are the responsibility of the Buyer.

5.3 For customers in the European Union, the Buyer must provide its VAT number and EORI number before the Order can be processed.

5.4 Prices are exclusive of the cost of carriage, which is charged in accordance with clause 4 unless stated to be carriage paid.

6. Payment terms

6.1 Pre-orders: 50% of the order value is payable on order confirmation, and the remaining 50% is payable before delivery. The Seller is not obliged to dispatch Products until payment in full has been received in cleared funds.

6.2 In-season stock: Orders are supplied on a proforma basis. An Order is confirmed and processed only once payment has been received in full in cleared funds.

6.3 All payments shall be made in GBP to the account notified by the Seller. Time for payment is of the essence.

6.4 If the Buyer fails to make a payment when due, the Seller may (without limiting its other rights) suspend further deliveries and charge interest on the overdue amount at 4% per year above the Bank of England base rate, accruing daily until payment.

7. Delivery

7.1 Pre-orders: the Seller is currently taking pre-orders for the Spring/Summer 2027 season. The cut-off date for pre-orders is 15 November 2026.

7.2 In-season Orders: where the Seller holds stock, the lead time is 45 days from receipt of payment in full.

7.3 Any delivery dates are estimates only and time of delivery is not of the essence. The Seller is not liable for any delay in delivery caused by an event outside its reasonable control or by the Buyer’s failure to provide adequate delivery instructions or information.

7.4 The Seller may deliver an Order in instalments. Any delay in, or defect affecting, one instalment does not entitle the Buyer to cancel any other instalment.

8. Title and risk

8.1 Risk in the Products passes to the Buyer on completion of delivery to the delivery address or, if the Buyer collects, on collection.

8.2 Title to the Products does not pass to the Buyer until the Seller has received payment in full in cleared funds for those Products and any other sums then due from the Buyer. Until title passes, the Buyer must store the Products separately and in a way that makes them clearly identifiable as the Seller’s property.

9. Cancellations and returns

9.1 All Orders are firm sale. The Seller does not accept cancellations once an Order is confirmed, and does not accept returns or exchanges of correctly supplied Products.

9.2 If Products arrive damaged, or there is any shortage or discrepancy between the Products delivered and the Order, the Buyer must notify the Seller by email within 5 Working Days of receiving the delivery, giving reasonable detail (and, for damage, photographs). Claims made after this period may not be accepted.

9.3 Where the Seller accepts that Products were damaged in transit, defective, or supplied in error, the Seller’s sole liability is, at its option, to replace the affected Products or to credit or refund their price. This clause does not affect the Buyer’s statutory rights to the extent they cannot lawfully be excluded.

10. Intellectual property and brand protection

10.1 All intellectual property rights in the Products and in the “Eighth Hour” name, logo, designs, imagery and marketing materials belong to the Seller (or its licensors). Nothing in the Contract transfers any such rights to the Buyer. The Buyer is granted a limited, non-exclusive, revocable licence to use the Seller’s name and approved imagery solely to market and resell the Products.

11. Resale conditions

11.1 The Buyer shall present and sell the Products in a manner consistent with the premium positioning of the Eighth Hour brand.

11.2 Where the Products are sold or advertised online, credit must be given to Eighth Hour in the product description.

11.3 The Buyer may not resell the Products on any third-party online platform or marketplace (including but not limited to Amazon, eBay, Etsy or similar) without the Seller’s prior written permission.

11.4 Breach of this clause 11 is a material breach entitling the Seller to suspend supply and/or terminate the Contract with immediate effect.

12. Warranties and limitation of liability

12.1 The Seller warrants that, on delivery, the Products will conform in all material respects with their description and be free from material defects in materials and workmanship, subject to the natural variation described in clause 2.3.

12.2 Nothing in these Terms limits or excludes the Seller’s liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited or excluded.

12.3 Subject to clause 12.2, the Seller is not liable to the Buyer, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, loss of business, loss of goodwill, or any indirect or consequential loss arising under or in connection with the Contract.

12.4 Subject to clause 12.2, the Seller’s total liability arising under or in connection with each Contract shall not exceed the total price paid by the Buyer under that Contract.

13. Force majeure

13.1 The Seller is not in breach of the Contract, nor liable for any delay or failure to perform, arising from an event beyond its reasonable control, including acts of God, fire, flood, epidemic, war, civil unrest, strikes, failure of supply chains, or shortage of materials.

14. Confidentiality and data protection

14.1 Each party shall keep confidential the other’s confidential information and use it only to perform the Contract.

14.2 Each party shall comply with applicable data protection laws in respect of any personal data processed in connection with the Contract.

15. Termination

15.1 The Seller may terminate the Contract, or suspend deliveries, with immediate effect by written notice if the Buyer commits a material breach (including any breach of clauses 6 or 11), or becomes insolvent, or ceases or threatens to cease trading.

16. General

16.1 Assignment. The Buyer may not assign or transfer its rights under the Contract without the Seller’s written consent.

16.2 Entire agreement. The Contract constitutes the entire agreement between the parties and supersedes all prior arrangements. The Buyer acknowledges it has not relied on any statement not set out in the Contract.

16.3 Variation. No variation of the Contract is effective unless agreed in writing by the Seller.

16.4 Waiver. A failure or delay in exercising any right is not a waiver of that right.

16.5 Severance. If any provision is found to be unenforceable, the remaining provisions continue in force.

16.6 Notices. Notices must be in writing and sent to the parties’ registered or notified email or postal addresses.

16.7 Third party rights. A person who is not a party to the Contract has no rights to enforce its terms under the Contracts (Rights of Third Parties) Act 1999.

17. Governing law and jurisdiction

17.1 The Contract, and any dispute or claim arising out of or in connection with it, is governed by and construed in accordance with the law of England and Wales.

17.2 The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

18. How to order and contact details

To place an Order, email your SKUs and quantities to the Seller or use the Seller’s Order Form (if available)

Arvind V | Email: arvind@eighth-hour.com | Website: www.eighth-hour.com

For Eighth Hour
Authorised signatory

Acceptance
Placement of an Order confirms the Buyer’s acceptance of these Terms and Conditions.

Signed for and on behalf of the Buyer (optional, for account opening):
Name: ______________________ Position: ______________________
Company: ______________________ Date: ______________________

1.Introduction

Welcome to the Eighth Hour family of websites and applications. These Terms of Use govern your access to and use of all Eighth Hour Sites. By using any Eighth Hour Site, you confirm that you are of legal age to agree to these Terms of Use,or that you have obtained parental or guardian consent to do so. If you do not agree to these Terms, your access is unauthorized.

2.Defined Terms

• “Eighth Hour” refers to Eighth Hour Inc., its affiliates, directors, officers, employees, and agents.
• “Eighth Hour Entities” includes Eighth Hour and its suppliers, vendors, contractors, and licensors.
• “Eighth Hour Sites” includes http://www.eighth-hour.com, the Eighth Hour Apps, and all related services, content, and functionality.
• “Eighth Hour Apps” refers to the official mobile apps available on iOS and Android.
• “You” or “Your” refers to any user of the Eighth Hour Sites.
• “Content” includes product information, reviews, comments, feedback, images, and other materials.
• “Generative AI” refers to AI models capable of generating new content. “Chatbot” refers to AI-powered conversational features.
• “Materials” refers to content made available by Eighth Hour Entities.

3.Updates to Terms

We may update these Terms at any time. Changes will be posted on the Eighth Hour Sites and apply going forward. Continued use of the Sites constitutes acceptance of the updated Terms.

4.Your Use of the Sites

You are responsible for the accuracy of the information you provide and for maintaining the security of your account. Eighth Hour is not liable for unauthorized account use. We may restrict or terminate your account at our discretion.

5.Materials and Merchandise

Westrive to provide accurate product listings and descriptions butcannot guarantee completeness or accuracy. Product availability and pricing may change without notice. Colors and specifications may vary due to display settings.

6.Orders and Billing

By placing an order, you confirm your right to use the payment method provided. We may request additional verification and reserve the right to cancel orders due to errors or fraud concerns. If canceled,refunds will be issued promptly.

7.Shipping and Delivery

Products are shipped to the address you provide, subject to shipping restrictions. Risk of loss transfers upon delivery to the carrier.Delivery outside the U.S. is limited.

8.Export Policy

You agree to comply with all applicable U.S. export laws. Products may not be transferred to restricted territories or individuals.

9.Intellectual Property

All content and materials on the Eighth Hour Sites are owned or licensed by Eighth Hour and protected by law. You may use materials for personal, non-commercial purposes only. No rights are transferred toyou through use of the Sites.

10.Copyright Claims

Ifyou believe your copyrighted work has been infringed, contact ourlegal department at: contact@eighth-hour.com

11.Privacy

Your personal information is handled in accordance with our Privacy Policy. By using the Sites, you consent to this use.

12.Generative AI and Chatbots

Generative AI features may produce inaccurate or misleading content. Do not relyon AI-generated output for legal, health, or safety decisions. Do not input sensitive or confidential information. All output is owned by Eighth Hour.

13.Disclaimer of Warranties

The Sites and all content are provided “as is” and “as available.”Eighth Hour disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. Use of the Sites is at your own risk.

14.Limitation of Liability

To the fullest extent permitted by law, Eighth Hour is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid in the six months preceding the claim.

15.Indemnification

You agree to indemnify and hold Eighth Hour harmless from any claims arising from your misuse of the Sites or violation of these Terms.

16.Dispute Resolution and Arbitration

All disputes will be resolved through binding arbitration, except those eligible for small claims court. You waive the right to class actions and jury trials. Arbitration must be initiated via written demand with original personal signatures.